As used in this Privacy Policy, terms have the same meaning as set forth in our Terms and Conditions unless otherwise expressly indicated. This policy does not apply to the practices of companies that we do not own or control or to people that we do not employ. Aleen Inc. and its affiliates, subsidiaries, successors and assigns may be referred to in this Privacy Policy as “we,” “us,” “our” etc. The terms “website”, “services”, and the like similarly mean the Aleen website. Any capitalized term used but not defined in this Privacy Policy shall have the same meaning as in our underlying Terms and Conditions.
This Privacy Policy applies to personally identifiable information collected on and after the date that this Privacy Policy is posted.
The term “personally identifiable information” means information that identifies a particular individual or enables a party to contact an individual, and includes the individual’s name, postal address, e-mail address and telephone number as well as any “Personal Information” defined below. Personally, identifiable information is sometimes referred to in this Privacy Policy as “Personal Information” whether or not the words are capitalized.

Aleen may collect certain personal identifiable information through different means and sources about users who visit, contact, sign up/register for or otherwise use the Aleen website. There are several instances in which we collect such information:

Most of the personally identifiable information we receive is directly from users who are interested in signing up for Aleen or who are interested in obtaining information. We collect personal information when you register on, complete a profile/account on or contact us through our website or when you e-mail or call us. We may also collect other types of information (non-identifiable information), such as gender, age, personal interests and medical or health-related information that we may associate with personally identifiable information. When you access our website and other services, we may ask you to voluntarily provide us certain information that personally identifies (or could be used to personally identify) you (“Personal Information”). Personal Information includes (but is not limited to) the following categories of information: (1) contact data (such as your e-mail address and phone number); (2) demographic data (such as your gender, your date of birth and your zip code); (3) medical data (such as the doctors or other health care providers you use, your dates of service, your medical history, and other medical and health information you choose to share with us), and (4) other information that you voluntarily choose to provide to us, including without limitation; social security number, unique identifiers such as passwords, and Personal Information in emails, contact submissions, letters that you send to us or provide through calls. You might still be able to access and use some or all of the Aleen website if you choose not to provide us with any Personal Information but features and services of Aleen that require your Personal Information later. We may also collect additional information, which may be Personal Information, as otherwise described to you at the point of collecting or pursuant to your consent.

We may collect information through technology to make our website more useful to you and to track user web ctivity and interests. Our website may use “cookies,” which are pieces of information a website sends to your computer or mobile device while you are viewing the website, for a variety of purposes. For instance, when you return to our website after logging in, cookies may provide information to the site so that the website will remember who you are. We may also use information collected through web beacons, which are small pieces of data that are embedded in images on the pages of the website, to analyze the traffic patterns on our website, such as the frequency with which our users visit various parts or pages of our website. We may also use these technical methods in HTML e-mails that we send to our users to determine whether our users have opened those e-mails and/or clicked on links in those e-mails.
You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most web browsers provides information on how to accept cookies, disable cookies or notifying you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of Aleen and we recommend that you leave them turned on.
When you place telephone calls to us, we may also log your telephone number and geographic location. Mobile device identifiers are data stored on your mobile device that may track mobile device and data and activities occurring on and through the mobile device, as well as the applications installed on it. Mobile device identifiers enable collection of Personal Information (such as media access control, address and location) and traffic data. As with other tracking tools, mobile device identifiers help Aleen learn more about our users’ demographics and internet behaviors.

Information below provides details on different uses of personally identifiable information:

We will not rent, sell, disseminate or share personally identifiable information about you which can be used to identify or contact you with non-affiliated companies or third parties other than to facilitate any services through or via Aleen and to secure and store relevant information derived from those services, except when we have your permission and/or under the circumstances set forth in detail below.
Personally, identifiable information collected may be shared within and used by Aleen, and its affiliated companies, subsidiaries, contractors and vendors for several purposes. For example, Aleen may use your personal information to send you promotional materials about services, including special offers and promotions offered by Aleen. These promotional materials may be sent to you by push notifications, e-mail or other means.
We may also use your personal information for “Operational Uses,” such as to complete transactions requested by you (for example, your purchase of or subscription to a service offered on our website) and to send you administrative communications.
Aleen may take your personally identifiable information that is associated with other information about you (i.e. demographic information including age, gender, health condition, test sought, etc.) and make it non-personally identifiable (“non-identifiable”) by removing all personally identifiable characteristics, such as your name, address, phone number and e-mail address, and using it for any purpose whatsoever.
At times, Aleen may engage companies to help deliver products or services that you request from or via Aleen. Examples of these companies may eventually include call centers as well as packaging, printing, mailing or delivery companies. In these instances, there may be a need to share your information with these companies to fulfill your requests. Unless stated otherwise, these companies are allowed to gather, receive and use your information only for the purposes described in this paragraph, as required by law, or as you otherwise agree with them.
Aleen may contract with a third party to help manage and optimize our internet device business and communications. As described above, website tracking services help websites measure the efficiency of advertising and how visitors use a website through the use of web beacons and cookies provided by such company. The type of information we may collect includes, but is not limited to, pages visited and links clicked by users. By supplementing our records, this information would help us to learn things such as what pages are most useful and attractive to our visitors and which of our tools and information most interest our visitors and users. Although the third-party company would log the information coming from our website on our behalf, we would control how that data and information may and may not be used, though we cannot be responsible for misconduct, acts or omissions by such third parties and you hereby waive any claim against us for same, fully acknowledging the risk of using and/or registering for Aleen.
Aleen will also disclose personal information when it believes in good faith that such disclosures (a) are required by law, such as to comply with a court order or subpoena, or (b) will help to enforce our Terms and Conditions including this Privacy Policy; protect your safety or security, including the safety and security of property that belongs to you; and/or protect the safety and security of our website, Aleen, and/or third parties, including the safety and security of property that belongs to Aleen or third parties.

Do Not Track (“DNT”) is a preference you can set in certain web browsers including Chrome and Internet Explorer to inform websites that you do not want to be tracked. If a website operator receives a DNT signal, the website operator may refrain from collecting certain Personal Information about the browser’s user. You can enable or disable Do Not Track by visiting the Preferences or Settings of your web browser although not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. Therefore, Aleen does not take any action to respond to DNT signals.

As a threshold, you should not register for or use Aleen, access Aleen or schedule services via Aleen if you do not agree to these terms.
With regard to personal information that you have provided under this Privacy Policy, there may be various opt-out choices available to you (where applicable). For example, you may be able to opt-out from e-mails (a) following any opt-out directions on the website or in the e-mail; and (b) by contacting us directly as described below.
Any opt-out choices may take time to be implemented and fully effective. Our systems may require time to update, and promotional mailings, by e-mail or otherwise, using personal information shared before your opt-out may already be in process. Thus, you might continue to receive promotional materials from Aleen based upon the personal information you have provided under this Privacy Policy for up to ninety (90) days.

The security of your information is of utmost importance to us. We limit access to personal information about you to employees or contractors who we believe reasonably need to come into contact with that information to provide testing, products or services to you or in order to do their jobs and further as set forth above. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. Once information including Personal Information is accessed by a viewer or recipient, however, we have no control over the privacy or security of such information.

We may amend this Privacy Policy at any time. If we make any material changes to this Privacy Policy, we will notify you by sending you an e-mail at the last e-mail address that you provided us and/or by prominently posting a notice that the change was made or of the changes on the website covered by this Privacy Policy. Please note that, at all times, you are responsible for updating your personal information to provide us with your current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of personal information that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your information, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us, through such mechanism we provide or make available to you. The effective date of this Privacy Policy is set forth at the bottom of this webpage. Your continued use of Aleen after the effective date (and after the effective date of any change) constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices. The amended Privacy Policy supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE WEBSITE.

We may incorporate third-party software as part of Aleen, including without limitation open source third party software. Your use of such third-party software is subject to any and all applicable additional terms and conditions governing such use provided by the third-party software provider. Where applicable, additional notices relating to the third-party software may be provided by us, which for example may contain differing privacy policy and disclaimer notices applicable to the third-party software.

This website is hosted in Canada and is intended for and directed to users in Canada. If you are a user accessing the website from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use and/or disclosure that differ from Canada laws or regulations, please be advised that through your continued use of this website, which is governed by Canada law and regulation, this Privacy Policy, and our Terms and Conditions, you are transferring your personal information to Canada and you consent to that transfer.


Effective date: 06/18/2021